Stakeholders consume information differently. Communicating the Why and What is important to ensure your message is relevant and clear. Getting the Who, How and When to communicate right can be a challenge. Your communication framework may consider the following basic principles:

Be clear about message purpose & relevance

Understand your audience

Engagement channel: select delivery method

Time it right, consider audience readiness, receptiveness

Kessell Consulting can work with your organization to develop a communication strategy and roadmap to meet your organization's communication needs, including development of communication collateral and artifacts.

For Operating Model (people) communications, special consideration should be given due to the potential sensitivity of the message.