When a transformation or business process change impacts people, an organizational impact assessment may be undertaken. Kessell Consulting can assist organizations with the redesign process and execution of the Target Operating Model.

OPERATING MODEL

Kessell Consulting can assist with Operating Model design and implementation and can support your organization with execution efforts.

An organizational impact assessment determines HOW the work gets done and BY WHOM. This informs the Target Operating Model (or TOM). The TOM may include implementation related to:

Outsourcing

Off-shoring or relocation of work

Centralization / decentralization; which may include creation of Centers of Excellence

Automation of tasks

Executing a TOM includes change management and communication activities, which Kessell Consulting has the expertise to assist with.

ORGANIZATIONAL PROCESS REDESIGN